Shipping & Returns


Shipping costs
We delivered our parcels by NL, Fedex and DHL.

Parcel post
With a minimum purchase of € 50, - shipping is free.
To send a packet to spending <€ 50 shipping is 5.75

Letterbox Mail
With a minimum purchase of € 50, - shipping is free.
The shipping charges for an order via regular mail depends on the weight.

t / t to 20 g / t to 50 g / t to 100 g / t and 250 g / m 500 gr
€ 0.64 € 1.28 € 1.92 € 2.56 € 3.20

To send your order COD the shipping € 19.00

Shipping abroad (Germany and Belgium)
We delivered our parcels by NL

Parcel post
With a minimum purchase of € 75 - shipping is free.
To send a packet to spending <€ 75,- is 7.75
Delivery times
delivery delivers your order within 1-3 business days. This does depend on which payment method you choose.
Deliveries outside the Netherlands are usually delivered within 3-10 days.

Delivery time> 3 days
Usually, the products ordered and paid on a working day offered the next day for shipment from the manufacturer. The average delivery time is indicated in the product (unless the ordered product is out of stock). If you wish to receive your product before you can contact us to discuss the possibility of an express shipment.

The products are in principle available on the website. We try to have as many products in stock. Despite the fact that we view the stock data as carefully as possible it may happen that a product is not in stock. We ask for your understanding. We will notify you as soon as possible of the actual delivery. Sometimes there are circumstances in which the specified delivery is not feasible.

Takeout order yourself

It is possible to pick up your order in Leeuwarden. Once your order is ready for you, we will call or email contact you for an appointment.


Cancel change order
If you have placed an order on can not change it. To cancel your order please let us know.

Returns / Cooling Off Period
You have a cooling off period of 14 days to withdraw from the contract without giving reasons, starting on the first day after delivery. After your report you 14 days to return the product. The product must be undamaged and in as pristine condition as possible and undamaged packaging returned (if reasonably possible). When you do more than evaluate the product and there is damage that you yourself aansprkelijk for this loss. For details, see Article 11 of our terms and conditions.

If you have an account
Please login with email address and password. Then to 'My Orders' and click' return items. Thanks!
Would you return the entire order? Already received items, please return it to the return address below.   the entire purchase price and any shipping and payment costs of the next mission refund to you. The shipping costs for returning to your account.

The deadline for repayment as soon as possible but no later than 14 days from the moment you brought us up to date on the revocation of the purchase. We may withhold pay back to the moment you receive the product or demonstrate that you product have returned, whichever is the earlier. We will pay you back with the same card you used unless you agree to another method.
Even when returning a portion of your order, the shipping costs for your account. The purchase of the property you have returned part of the order will be refunded to you. Shipping and payment costs are not refundable in that case.

All cancellations, returns and exchanges must be made known to This can be via email, chat, phone, fax or mail. You must provide at least mention your full name and invoice number / state. If you withdraw electronically, we shall immediately send you a receipt. You may also use the return form which is mentioned at the bottom of the terms.

For the repayment of money paid (in advance), we also need your bank account. Customers from Belgium should also mention the IBAN and BIC / Swift number of their own bank.
Note: the account you specify for the repayment must be equal to the account from which you have made the payment to This because of possible fraud refunds.
Any amount paid up within 14 days will be refunded.
Return address:
My Bag

Woelwijk 27

9255KG Tytsjerk